Frequently Asked Questions
Frequently Asked Questions
Product-Related
How does the automated line work?
The line automates more than 16 cooking functions including Cooking, Chopping and Stirring and cooks complete meals in one cooking pot with automatic dosing.
The cooking pot features a patented a cutting system with Blade for versatile functions like chopping and mixing. The22" touchscreen comes with in-built recipes. It has got step-by-step instructions. The algorithms control the heat and blade speed, so you can cook a wide variety of recipes with ease.
A Wi-Fi connection is necessary is essential for the system’s smooth functioning, and the mobile app allows you to create new recipes and plan your groceries.
What is SCADA?
SCADA stands for Supervisory Control and Data Acquisition. It is a computer-based system that monitors and controls industrial processes, machines, and plants. SCADA systems use networks, computers, and graphical user interfaces (HMIs) to gather data, record it, and present information.
What can I make using your system?
The automated line is an AI Cooking Assistant that offers a diverse range of recipes, effortless rice cooking, easy preparation of dough and dosa batter, and efficient vegetable chopping. Recipes include South Indian, North Indian, Asian, Smoothies, Mocktails, and more.
Will we have to chop the vegetables?
All you need to do is put all the vegetables in to the bins, as per instruction on the screen you have to place vegetable turn by turn. And it will chop large vegetables into halves or quarters. The system takes care of the rest. It can chop, shell, grind, mince, and even chunky-cut ingredients based on pre-programmed AI instructions for each recipe.
What does the touchscreen do?
The Touchscreen comes pre-loaded with all our recipes for a guided cooking experience. You control the cooking on the automated system using the touchscreen while using all the ChefGPT features like generating new recipes and the Chatbot.
How much space is required for different lines/machines?
The system required minimum space of 1000 square feet. Also it depends on the size of the kitchen. We will provide proper engineering drawing before installation.
How many people can the system cook for?
The system for restaurant is designed to cook the perfect amount for a family of 4. It can handle 60 orders in one hour. For tiffin and catering system you can also choose how many people you are cooking for on the recipe screen, and the system modifies the quantities of each ingredient accordingly.
What are the accessories that come along with the system?
The accessories include a silicone spatula, 8 number of revolving food grade mixers, two sets of measuring instruments, a weighing scale, a blade cover, a butterfly whisk and a steamer basket.
What sensors does the system have? How does it cook?
We use multiple sensors to manage the cooking experience, including temperature sensors, and blade motion controllers. Our patented tech allows us to cook a variety of food in a single Jar and offer consistent taste every time.
Does the system need Wi-Fi and a power supply?
Yes, you will need a 5G Internet or Wi-Fi connection as well a power supply for the smooth functioning of the system.
Do we have to be there while it is cooking?
You don't have to be present throughout the cooking process. Just keep the desired quantity of ingredient’s in to the basket and press Start, and let the system handle the rest! Your manual interaction is not required, and the system will notify you with a sound when a step is completed.
What happens when there is a power cut?
If there's a power cut, the system takes a break and picks up right where it left off once the power is back. No interruptions, just easy cooking.
Recipe-Related
How many recipes does it have?
The system currently has over 1000+ preloaded recipes. New recipes are added every week and you can generate your own using ChefGPT or the 'Create' feature.
How many recipes do we add/update on the system?
We add several new recipes every week via over-the-air updates.
Pricing and Discount Related
How much does the system cost?
The price of the system is depending on the size of the system taken. It required to discuss personally and finalize the system and the cooking capacity. Based on capacity price will differ. But one thing for sure that the ROI of the system will not be more than 9 months.
What is the maximum discount I can get?
There is no discount on the line price. It is renegotiated based on case to case. We do provide finance option and also easy option so that one can pay as they save. Because the expenditure they make on man power can be paid as an EMI. The maximum EMI will not go beyond 8 months after installation and commissioning of the line.
Scan this QR code or click here to contact us for more information on the pricing and discount opportunities.
Shipping and Delivery Related
What is the leading time?
We need a minimum of 4 months to 8 months to deliver, depending on your size requirement of the kitchen and the location to be delivered to.
What is buyers scope for installation?
We will provide drawing for civil work, electrical work, drainage system work, compressed air work and Gas line work. Buyer has to provide the connection as per the drawing given. We can also help to make it ready to install site at extra cost.
Do you ship to our country?
We have our presence in Eastern Europe, North America, Mid East/Africa, Central/South America, Asia, Western Europe and Australia
Warranty and Service Related
What does the warranty period cover?
The automated system has a 1-year manufacturer's warranty that covers any defects.
You will receive 7 years of critical software updates and 3 years of new recipes & AI feature updates.
Where do I contact for servicing?
You can contact on line for any service related issue, also we can assist you on line. For servicing in USA and Europe we do have our residential engineer who will attend the call. Also the spare parts will be available off the self in any service station.
We will continue to add more service centres this year.
If your location is missing from the list, you will need to provide one person so that we can provide training for any technical or service issue.